Terms and Conditions

About Us

We at CS Boats are dedicated to your total satisfaction. If you have any suggestions or comments please contact us.

Our Contact details

You can use our contact page, Also full information is given below.

Phone : 01225 782784 or 07918600211

Post
CS Boats,
Manor Lodge,
Leigh Road,
Holt,
Wiltshire                                                                                                                             BA14  6PR

VAT No 125 7018 33

Website use

All information within this web site is provided for your own private, non-professional use only. You may not use, copy, distribute or resell any of its content for any personal, not for profit or for profit use or purpose without our prior written consent from the site owner.

Making a purchase

When you place an order to purchase an item from CS Boats, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to purchase a product which is accepted by us when we dispatch that product to you. That acceptance will be complete at the time we dispatch the product to you. Any products on the same order which are not dispatched do not form part of that contract.

Every care has been taken to ensure that all descriptions, specifications, colours and prices are correct. However colour representations may vary depending on your own monitor and we endeavour to be as accurate as possible. All sizes are approximate. All items are offered subject to availability at the time of ordering.

Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on “Checkout” which takes you to Paypal. You will need to set up a Paypal account. This is a very simple process. Custom orders can also be paid for online, by cheque or bank transfer if preferred.

Shipping and Handling

Our shipping is by Royal Mail which is charged at £4 per order. For large items will be sent by courier and will be charged at cost. We are able offer other forms of carriage which will be charged at cost.

If we are attending a sailing event we will be very happy to deliver items to that event for you.

Delivery Schedule

We aim to dispatch orders within 4 working days provided we have the items in stock. If the item is out of stock we will contact the buyer to advise them of the delivery date.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is included. All other orders are VAT free and we will reduce the cost of the order by 20%.

Security

We use Paypal to protect your security as it is a well known and respected service.

Prices

CS Boats takes reasonable care to ensure the information on this website is up to date and accurate at the time of posting. CS Boats reserves the right to change any information posted on this website at any time without notice. Our prices should be correct at time of posting; however, we reserve the right to change them without prior notice.

Guarantee

We at CS Boats are committed to customer satisfaction. All store products sold come with 1 year’s manufacturers’ warranty.

Warranties

CS Boats warrants that goods will be free from defects in material and workmanship. CS Boats will at its discretion, repair or replace the goods which are returned to the Company by the Buyer and which the Company is satisfied are defective, provided always that the Company shall be under no liability for:-

  1. Any consequential loss or damage of any kind whatsoever.
  2. Any defect judged by CS Boats to be caused by fair wear and tear or by the improper handling of the goods or by anyone other than CS Boats.
  3. Subject as aforesaid all express or implied warranties or conditions statutory or otherwise as to quality or fitness are hereby expressly excluded.

 Returns Policy

Your rights to return/exchange goods are protected under the Small Business Guide To Electronic Business Regulatory Requirements which can be found here. We accept returned items for full product refund or exchange if sent back to us within 14 days of your receiving the goods. Please contact us before making a return and we will give you a returns code. The goods must be returned to us in the original packaging with manufacturers tags still attached and in a saleable condition. Please obtain a certificate of posting when returning items as we cannot be held responsible for goods lost in return post or alternatively use recorded delivery which is traceable. Goods are returned to CS Boats at your expense. Carriage for alternative items has to be paid by The Buyer. Please note that we do not refund original post and packing costs unless the goods are faulty. This does not affect your statutory rights.

Rigging and rope orders are non-returnable (unless defective).

Privacy Policy

We, CS Boats, are committed to protecting your privacy. The information you provide will only be used for the purpose of providing your shopping experience and processing and fulfilling your order.

Remittance Terms

Full payment must be made prior to dispatch of all goods purchased.

New Boats

We take a £750 deposit with order for a new boat and £3000 on delivery of hull to us, with balance before we deliver boat to you.